One Year of the Whistleblower Reporting Portal: Achievements and Challenges of the Whistleblowing Institution

A year ago, on September 6, 2023, the National Agency on Corruption Prevention (NACP) launched the Unified Whistleblower Reporting Portal (referred to as the Portal).

Over the year of its operation, this digital service has demonstrated its effectiveness, providing real-time analytical data on the situation with corruption reports in the country, as well as ensuring the confidentiality and anonymity of whistleblowers. Compared to other reporting channels, the Portal has become the most effective mechanism for whistleblowers to receive timely protection of their rights. At the same time, its practical application has shown that the Portal needs to be improved. The NACP, in cooperation with the public and government sectors, is constantly taking steps to address the system's performance issues.

Thus, to optimize the processes of connecting organizations to the Portal, in April 2024, the Procedure for Maintaining the Portal No. 93/24 of 11.04.2024 was amended and the order of connection of organizations to the Portal was changed.

In addition, the public part of the Portal has been changed:

• the main page has been updated with relevant information blocks and links to useful sources that may be useful to all users of the Portal;
• incorrect display of certain statistical information in the “Analytics” section was corrected;
• a convenient search filter for organizations connected to the Portal in the “Analytics” section was introduced;
• developed a convenient functional transition to the analytical block of the organization in the section “Organizations connected to the Portal”;
• the block of informational tips and notes for applicants and whistleblowers was finalized to help them when submitting reports;
• corrected several technical errors that occurred when submitting reports.

NACP employees are also testing other additional features of the Portal. In particular, it is planned to change the design to meet the requirements for inclusiveness, a simplified procedure for submitting and accepting notifications by authorized users.

In total, the Portal received more than 3.8 thousand reports over the year, but the main purpose of its functioning is not to generate a massive number of reports but to create a culture of whistleblowing, which involves a gradual reduction of corruption at all levels.
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